Onsite

Medical Operation

Total Experience : 8 Years

Location : Dubai, United Arab Emirates

See more details and required skills

Description

Key Responsibilities:

  • Manage Medical Renewals:
  • Oversee the renewal process for individual medical insurance policies.
  • Ensure timely interaction with clients to assess their requirements and accordingly suggest suitable options for the renewal.
  • Follow up with clients for policy renewals.
  • Client Interaction & Policy Management:
  • Call and collect feedback from clients regarding their insurance policies.
  • Advise clients on the suitability of policies and its coverages.
  • Claims Management:
  • Manage the end-to-end process of claim handling.
  • Follow up with insurance companies and TPAs for approvals, reimbursements, and any other escalations.

Qualifications:

  • Any graduate degree is acceptable.
  • At least 2-3 years of experience with any insurance brokerage Firm.
  • Proven experience in medical insurance operations or a similar role.
  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.

Skills:

  • In-depth knowledge of individual medical insurance policies.
  • Ability to manage multiple tasks and priorities effectively.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Customer-focused with a commitment to providing high-quality service.

Responsibilities

Key Responsibilities:

  • Manage Medical Renewals:
  • Oversee the renewal process for individual medical insurance policies.
  • Ensure timely interaction with clients to assess their requirements and accordingly suggest suitable options for the renewal.
  • Follow up with clients for policy renewals.
  • Client Interaction & Policy Management:
  • Call and collect feedback from clients regarding their insurance policies.
  • Advise clients on the suitability of policies and its coverages.
  • Claims Management:
  • Manage the end-to-end process of claim handling.
  • Follow up with insurance companies and TPAs for approvals, reimbursements, and any other escalations.

Qualifications:

  • Any graduate degree is acceptable.
  • At least 2-3 years of experience with any insurance brokerage Firm.
  • Proven experience in medical insurance operations or a similar role.
  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.

Skills:

  • In-depth knowledge of individual medical insurance policies.
  • Ability to manage multiple tasks and priorities effectively.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Customer-focused with a commitment to providing high-quality service.
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